About Us
As the premier skilled nursing facility in San Gabriel, California, Pine Grove Healthcare and Wellness Centre offers compassionate and personalized skilled care 24 hours a day. Specializing in onsite rehabilitation services, we focus on helping our residents regain independence and return to their homes.
Our pledge, “Where quality and compassion prevail,” underscores our commitment to providing exceptional care. With our long-term dedicated staff, we strive to create a home-like environment where residents feel comfortable and at ease. By offering comprehensive skilled nursing care, rehabilitation therapies, in-house hospice care and staff, and various other services, we distinguish ourselves in our dedication to integrated care.
We understand that transitioning to a skilled nursing facility can be challenging. At Pine Grove Healthcare and Wellness Centre, we aim to simplify this process by creating an atmosphere where residents and guests feel both informed and welcomed. Alongside our nurses and staff, who are always available, each resident is paired with a coordinator, ensuring a smooth transition and providing a familiar, inviting presence.
Our team of qualified professionals helps residents recover from surgery, injury, or serious illness. Whether residents require short-term treatment or long-term care, we prioritize creating a nurturing atmosphere that promotes healing and comfort.
Visitors are welcome every day of the week to witness firsthand the dedication of our residents and friendly staff. For more information about the unique and sophisticated healthcare environment at Pine Grove Healthcare and Wellness Centre, please don’t hesitate to contact us.
Quick Facts:
- 75 Medicare- and Medicaid-certified beds.
- Full in-house rehab unit offering physical (PT), occupational (OT), and speech therapy (ST).
- In-house hospice care and staff.
- 24-hour RN and LVN coverage.
Frequently Asked Questions
What are visiting hours?
We recommend visiting from 8am until 8pm, after that time we lock our doors as most residents are asleep. But you are welcome to visit 24 hours a day. Please call in advance for after-hours visits to ensure access.
How many people can visit at one time?
Although we do not have a formal policy stating visitation guidelines, we suggest using the common areas of the facility to meet with your loved one. If it is not possible to visit in one of the common areas, we suggest a limit of one to three people in a resident room at one time.
Can children and pets come to visit?
We encourage children to visit, however, we ask you to alert the charge nurse to anyone visiting the facility under the age 12. Also, we would love for your family pet to come visit. Please remember to clean up after them and always take the proper safety measures. All pets are to be kept on a leash and should have all current vaccinations.
Can I take my loved one home for a visit?
Residents may have a leave of absence only with a physician’s authorization, which can be arranged through the nursing staff. Upon arrival and departure, the resident or responsible party must sign the LOA (leave of absence) book, located at the nursing station.
Will Medicare cover my stay in the facility?
Residents must have a Medicare card that reads “Hospital Insurance.” They must also be admitted to the facility with a physician order within 30 days of a three consecutive night hospital stay. Generally, during the first 20 days of care, Medicare will pay 100%. For days 21-100, a daily co-insurance co-pay is required. Medicare does not cover skilled nursing fees over 100 days.
How often will a physician or health professional visit?
Physicians generally see residents upon admission and once every 30 days thereafter. However, our nursing professionals are in constant contact with all of the physicians that visit the facility. Some insurance companies require that physicians visit more often. Check with our nursing staff for further information.
Who do I talk to about questions regarding financials, billing, and/or admission paperwork?
Pine Grove Healthcare and Wellness Centre employs a full time Business Office Manager for all financial and billing concerns. Should you have any questions regarding these matters please make an appointment to see our Business Office Manager by contacting the front desk/receptionist.
The Admissions Coordinator will guide you through the necessary forms required on admission and review the rules and regulations regarding Medicare, Medicaid and various insurances.
What do we do if we have personnel concerns?
Our primary concern is that your loved one feels comfortable here at Pine Grove Healthcare and Wellness Centre and that their needs are being met. You should feel secure and at ease with our staff, particularly those providing direct care. If you have any concerns or praise for our staff, please feel free to contact our social services department. They will be able to address any apprehensions or feedback you may have regarding staff members.
What is an Ombudsman?
An Ombudsman is an advocate for residents. They are a third-party person NOT employed by the facility who comes by the facility periodically to monitor the activities of the facility. They are not able to tell the facility what to do, but are able to be a voice for a resident with a concern.
What role does Social Services play at Pine Grove Healthcare and Wellness Centre?
Our social service team assists both residents and their families during transitional periods. They also provide essential information, manage requests and concerns, help in care, and discharge planning for each resident. They can arrange professional services for: dental, vision, podiatry, audiology, power of attorney, dementia assessment, psychosocial and psychiatric evaluation, and individual therapy.